+56 2 29567600
+56 2 29567600

Reservation - Cancellation Policies

Reservations Policy

  • Rates do not include 19% VAT
  • Rates include breakfast buffet at Cafe Wonderful.The additional breakfast is priced at US $ 15.
  • Hours Breakfast Monday to Friday from 07:00 to 10:00.m, Saturday, Sunday and holidays from 08:30 to 11:00.m
  • The indicated rates are subject to change according to market demand, fairs and events; as also to variations in the exchange rate.
  • Check in at 14:00 PM / Check out 12:00 AM
  • Early Check in time is between 07:00 am and 14:00 pm every guest that comes to the hotel before check in, be subject to cancel 50% during the low season.In high season full fee will be charged.Subject to availability of hotels.
  • Late Check out: Departure host from 12.00 18.00 hrs., You must cancel US $ 10 per hour.Subject to availability of hotels.
  • According to existing laws, all foreign guest, non-resident, you cancel your account in US Dollars or international credit cards, shall be exempt from paying the 19% VAT for the tax.To give effect to this benefit must submit Tourism card at check in.

Policy charges and cancellation of reservations:

  • Pre-payment: prepayment of the first night will be held on your credit card, 48 hours.prior to check in.
  • Should your credit card be invalid, denied.your reservation will be canceled. 
  • Reservations canceled or modified at least 48 hours before the scheduled date Check in, not be subject to fees or fines.

is the full stay charge made on the card provided at the time of booking.

Cancellations due to weather conditions and natural disasters:

  • The cancellation of weather conditions or natural disasters, will be given only the option of Cambar date without additional charge.

Special Political Fairs and Congresses:

Periods 2016:

* Fidaee: From March 28 to April 8
* Expomin: From 25 to 29 April

Early departure: In case of making an early departure to the original reservation date will be charged the total stay.